2CUTURL
Published May 26, 2023, 2:20 p.m. by Violet Harris
If you're a business owner, you know how important online reviews are. Google is the most popular search engine, so it's no surprise that businesses want to increase their Google reviews.
There are a few things you can do to increase your Google reviews. First, make it easy for customers to leave reviews. Add a link to your Google Business page on your website and make sure your employees are aware of it. You can also add a "Review us on Google" button to your email signature.
Second, encourage customers to leave reviews by offering incentives. This could be a discount on their next purchase or a free product.
Third, follow up with customers who leave positive reviews. Thank them for their feedback and let them know you appreciate it. This will show that you're paying attention to what customers are saying and that you're committed to providing excellent service.
Finally, respond to negative reviews in a constructive way. Thank the customer for their feedback and let them know you're working to improve your business. This shows that you're open to criticism and that you're committed to providing the best possible experience for your customers.
By following these tips, you can increase your Google reviews and improve your business.
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I'm sure you're aware that Google my
business is a really important part of
your business online by improving your
settings and filling in various parts of
Google my business your business is
going to grow and it'll grow because
Google sees your business as relevant to
local people that are looking for your
services or products so we're going to
look at a date how can you make sure
that you get right towards the top of
the area of your service when it comes
to people searching locally and
searching for your services or products
what can you do that will increase the
odds of you getting right to the top
we're going to look at that today so
make sure you stay with me
[Music]
I'm saying from Zenit design and I help
businesses like yours grow on the
internet so I use my 20 years of
experience to help you to do various
things they'll help you really get your
business off the ground and getting
clients finding now Google my business
is a great way to help you to do this so
make sure you subscribe down below and
click the bell to be notified so that if
there's any other video updates that you
need to know about you'll be the first
to hear about them so let's look at this
situation and how can we say triple the
amount of reviews that we get when it
comes to customers and clients talking
about our business so as mentioned
reviews are so important and certainly
if you can triple your reviews and
certainly get more than your competitors
it's going to have a large difference in
how Google rates you on local searches
and particularly on the maps it will
give you a greater boundary outside of
your local area so how would you
actually go about this well first of all
before you start off just if you click
on info and there's one of the things
you'll just need to make sure you've got
in place if you have done so already and
that's claimed your name which is this
part here so we see this @ symbol and
Zanic design limited is the name of my
company now if you I'm done so you need
to just make sure that you click on here
which is where your profile short name
lists is they say it make it easier for
customers to find you and follow you and
then it gives you an opportunity to
change your name if you haven't done so
you've got three times to do that per
year so you click in there the name of
the short name so I might just have as a
net for example but in this case I
wanted a full name and then you click
apply and then that is recorded for you
and it then goes under review which
again vary in mind that that's already
been agreed then that shouldn't be an
issue now what you then do is once
you've got this is give you the
opportunity to have your short code or
your
your name used as a landing page for
reviews and that's really important to
see I'm got there's a long winded way of
sending people to a link you've just got
a nice short link to send them to so how
do you get this link well if you go to
home and then on there on the right hand
side you've got this now get more
reviews so show your business profile
and get new reviews from your customers
and this is really the key to it all so
if I click on share profile you'll see
that that Zain limited as a net design
limited piece is part of this G page
link here or URL and that there if I
click it I then copied it so copy that
I can Facebook it I can whatsapp I can
tweet it I can share VAR email and that
is really where it all starts from you
want to just make sure you've got that
particular link or URL to then send out
to those people that we're going to
review you now just a few more things
when it comes to reviews as well when
you then ask for the review you want to
also see if you can get them to not just
write a positive review but also to get
them to use the keywords that are
relevant to your industry so if you're a
plumber you'd want them to mention maybe
the boiler that went wrong in my case
I'm a designer so I'd like them to
mention things like a Photoshop
WordPress things to do with Google my
business or Google itself or how their
rankings improved or how their business
is improved those are types of things I
want when they write to review about me
because then Google sees it's not just
me saying these are the things I do but
also the reviews also support that let's
just see what happens if we go to that
URL so I if I paste in that that short
page it then takes us to the much longer
version but notice how it takes takes it
into my company and then producers also
the immediate opportunity to fill in the
review and once you've put your
reviewing you can then click on here and
then the person can then also find
photos on their phone or their photos
and they can
in drag will drop say a screenshot of
exactly the the thing they've reviewed
so if they're reviewing for instance the
boiler they might take a photo of it if
they're reviewing reviewing my website
for example that I've built for them
they might take a photo of that so
that's why that's having them to go to a
short URL and then asking them to put
reviewing is important but also ask them
to put in an image as well now the
reason we do that as well ask for this a
photo is because that also is seen on
your photos so you can add photos
yourself but if you go to photos in your
account you'll notice these are photos
that I've added so by the owner but by
customer so wouldn't people do reviews
if they then put a review of their
website they're happiest in these cases
here you notice also that produces
people visiting 123 visitors based on
the fact that a client was pleased with
his website so these also all helped to
bring in traffic and you can see what
type of traffic comes in from photos
from clients and customers if you then
click into your insights except if you
click onto insights there you then start
to see how people are responding to some
of the things that you're doing as well
so I think that's really covered
everything really so you need to ask
people for reviews if you're asking for
review then just say to them I've done
some work for you recently I hope you're
happy with that would you mind just
filling out this review and if you do so
could you mention some of the things
that we were able to do for you that
went well and can you also perhaps take
a photo of the product or the service
that I gave you I'd really appreciate
that if you did that it's surprising how
people are really helpful if you ask
them nicely and certainly if they're
pleased now the question might come what
happens if you get negative reviews well
everyone gets negative reviews from time
to time even Google kind of says that
the average of 4.5 stars is a good
average to aim for so if you have five
stars and you're immaculate then it can
be tricky sometimes to
mints people that that hasn't been
rigged so bad reviews those things need
to be handled straightaway how would you
respond to a bad review let's just go
into that briefly if you do have a bad
review first we'll always reply to every
single review always reply to it
straight away and thank them for their
review whether it's good or bad if it's
something that they say they when happy
with then just acknowledge that say
sorry don't defend it just show that you
want to put things right and the reason
you do that is because that also then
tells other visitors that if things go
wrong you're humble enough to accept
that things can go wrong and you're
trying to put things right and people
read that and they accept that no one's
perfect it's real it kind of works well
and you'll find that people will respond
much better if they see an honesty that
they can trust as well so answer all
reviews use keywords if you can but in
an actual way and all those things
particularly reviews are going to help
to increase your rankings in Google my
business which means then you will be
shown more often on the maps and local
searches and if you can triple your
reviews you'll find it will make a
massive difference so if you currently
have ten a m-- for 30 if you currently
have 28 for 60 have a goal there ask
everyone that you've ever done work for
if they've mind reviewing things and
then see the results will certainly have
an impact on how often you're shown when
Google my business asks for your
business to be shown on the map if
you've enjoyed this or you're interested
in learning more about Google my
business and how it can benefit your
business and do make sure that you
subscribe below and that you perhaps
press the alert button so it notifies
you when we next update and give you
more insights into how you can improve
your small business on the Internet
you
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