Extremely Rude and Underhanded “Managers” at Planet Fitness

PLEASE READ. I only put one star, because I was not allowed to put “0” The managers at this location are underhanded and corrupt. 1) they see me nearly everyday and then tell me that “ my home location” has banned me from all planet fitnesses. Because I filed reviews about their location and their west Chester location regarding gym cleanliness and cherry picking masks policies.However, the supposed “general manager” doesn’t tell me when I check in. But tells me in the locker room. I ask him for a courtesy phone call to look into the matter from the other gym and explain that I don’t understand why and need to address the issue. He REFUSES to call and ask the west Chester gym or to print out any formal paperwork regarding the issue as to why I’m being banned or even my original paperwork, saying that he “can’t print that information out.” However the other assistant manager angel was able to print it out for me, however because she decides to help me, he gets aggressive and aggravated and starts to intimidate me aggressively to leave “his gym!” I started to record the incident and when I asked for his name he REFUSED to even give me his name to report him to the district manager. Later, when I call the police to explain that I’m being bullied out of the gym without proper procedures. Angel the assistant manager begins to lie to the officer and say that I was being aggressive and violent , when all I was asking for was the name of the general manager who was kicking me out - while getting dressed in the locker room- refused to give me any documentation of a reason why, refused to call and investigate the matter and even refused to give me his name. When I started recording, he walked away and stopped yelling at me, and let Angel defend him and lie on his behalf. She then starts threatening me with calling the police, as I demand to know the name if the GM who is being extremely rude, aggressive and unethical. She doesn’t even tell me his name, covering up for him. As a paying member since 2015, I don’t believe asking the gym where I pay monthly for for supplies and cleanliness, on top of proper/ thorough explanation and names of “management” is grounds for calling the police and claiming that those are extreme terms of courtesy and respect. It’s a dangerous thing when managers act in collusion with each other, and refuse to do the jobs they are being paid to do and treat paying customers with so much disrespect.