Published June 12, 2023, 3:20 a.m. by Courtney
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the broadcast is now starting
all attendees are in listen-only mode
hello and welcome to an introduction to
the one sport technology system by I&J
support the technology group today's
session is just to take you through new
functionality and laughs of the system
and give you a brief introduction to
some of the functionality the first
notice is that we now sign in and be
addressed
this will also be if you are a member of
a sporting organization it'll be the
same organ that you will use to access
your member profile as well once logged
in you will see a listing of all the
different organizations that you are
attached to as an administrator me being
employee advantage or Technology Group I
have access to all organizations but you
as a club administrator or Association
or state administrator might have access
to multiple organizations as well and
these will show in this first screen if
you only are an administrator for one
organisation there would only be one
organization in this agreement so if I
click into the IMG STG console this is
now the new back-end interface that you
as administrators what we see we have
tried to make this as clean as possible
to make it easy to navigate at it for
all of our administrators so across the
top similar to what we used to have we
have our modules so at the moment
activated use the member desk module
this will have your membership
information your financial information
so there is no longer subscriptions menu
that now sits within your member debs
menu
we have shop desk so that's been
activated we will have another webinar
dedicated to the shop death module so we
won't go into that too much today and
then we have our utilities so this used
to be our tools menu which now houses
your email templates and your documents
which also include images so they've
both found in the same area now and then
we have our administration area so like
the old classic system the ability to
choose or have your users set up within
the security area user fields are the
different options that you can have your
members select whether mr. mrs. date of
birth those sorts of fields that they
can enter into as well as your custom
information as well which we'll go
through a little bit later on so going
through the members area similarly to
the old system we have the left-hand
menu navigation and the first option we
have here is your members and as it
suggests this will be where you'll find
your member information so if some
basically you have a listing of your
your members in this section so last
name first name their email address the
membership that they belong to whether
their I do so before we used to have the
green tick or the red cross fit in
active use now just been changed to the
word to keep it consistent across the
system whether they're financial or not
so a quick reference check there and
then we have the actions button so this
is another thing that you'll find quite
consistent over all the modules and
different menus that cross the system is
a consolidated actions button that you
can utilize so as we do up the top and
actions to add the member or export the
members before we used to have the
buttons listed across the top of this
arena
so if we were going to look at a member
so I'll choose Jonathan Walsh here we
can see that he belongs time the STG
console he's an active member we can
change him to an inactive membership we
need to for whatever reason if he's been
suspended or you know on the part of
that Club we can see that he's not
financial so if we choose to view this
number we can first see his personal
details as you would have in the old
classic system his contact information
if this had been completed his forms so
this is the new custom field section so
we now have the ability to attach
multiple questions to forms which can be
specified to the particular membership
of person purchases so you're able to
have as many questions as as you want
and they can be syndicated down again
like they used to be from the higher
entities in the access time so as I
mentioned when we first logged in we now
have the unique identifier of each of
them being their email addresses so this
is in one with different online
functions such as Facebook and LinkedIn
where your email address is your unique
identifier and as administrators we now
also made the change that you can't see
the passwords of each of your members or
administrators for that matter so this
information is all encrypted if you do
forget your password or your members
forget their password they are able to
reset this through I've got my password
function which sends out an email with a
password reset which is activated for 30
minutes until that expires they need to
do that process again you've reached
that 30-minute window we can then see
the membership information for a member
so whether they're active whether
they're financial we can see the member
types that
attached to this is another difference
from the old classic system where you
could only have one member type you can
now have multiple member types attached
to a member as well as different
membership numbers as well in the
subscriptions tab we can see the
subscriptions that this person has
subscribed to so there could be inactive
in this case though Jonathan hasn't paid
this subscription off or they could be
active if the subscription was active
his financial status would then also be
updated to be financial as yes or idea
as well we then have linked members so
where there are situations of families
within your database as I mentioned the
email is the unique identifier of a
member now so if a family has the same
email address in this case that Jonathan
and Mary Mary is now secondary to
Jonathan and link to her and link to his
profile sorry so Mary won't have an
email address against her at this point
in time this is something we will be
implementing but she is linked to
Jonathan as part of their family
registration process we then have
organizations so jonathan is attached to
the IMG STG console but he could also be
a member of for example Footscray hope
he could if he had more than one
organization that he would link was
linked to this would be listed here in
the cases of dual registration and so
forth this again is the fundamental
difference to the old classic system
where we might have had duplicate
members if there were parts of different
clubs now we have one member record and
they are able to be attached to multiple
organizations within their system if we
refer back to the actions tab here we
can see our notes history we can edit a
member add links members to that to that
particular man
we can add subscriptions we can send
emails or go back to the member listing
so these functions again now
consolidated within the actions menu
instead of having all the buttons that
we used to have in the classic system
listed above the member record so just
trying again to streamline and neaten up
the visibility of the screen so if we go
back to the listing we can then also if
we go back to the left-hand menu go to
the member types so member types but
it's very similar to the way that it did
in classic in that it can be syndicated
on your higher entities in this case
that can't be created at the cup level
so they've been syndicated down they as
I said a member can be attached to
multiple member types so whether they're
an adult they might also this master or
they could be a coach as well as a
senior player those sorts of things so
there's the ability to attach multiple
member types to remember your member
groups works in a very similar fashion
to the way it did in classic again
another way to categorize your members
whether you want to put your members
into their team groups or committee
members or volunteers those sorts of
things very similar to how it works in
closing we then have the subscription
type so as I mentioned at the beginning
the subscriptions and your financial
information is now housed within the
member death menu it's on a separate
menu on its own so your subscription
types can be created at your club level
or again can be distributed down from
other levels which it would be indicated
by this little tree diagram if it's come
down from a higher entity we will have
another webinar to go through how you
can set up your subscriptions and so
forth as well going further down the
menu is your financial
these houses obviously your financial
information in the first menu item we
have your payment so these are all paid
transactions that have gone through the
system whether they've been cash or
credit card
they've been recorded we then have a
listing of the refunds that have been
processed if any and then you have your
subscriptions so your subscriptions can
be your paid unpaid transactions and you
can identify these by the status so if
they're inactive they haven't been paid
if they're active they have been paid so
it's a full list of generated
transactions within the system whether
they've been paid off or not so people
in the case of this and inactive ones
may have registered online but not paid
at the point of the transaction at the
point of registration so they're going
to come in later and potentially pay at
that point you then have your
settlements so again the same as your
custody system you've settlements run on
a weekly schedule however they are
settled on a Friday instead of their
Monday or processed on a Friday should
say so they will appear in your bank
account before Monday or Tuesday
depending on your financial provider we
then have your email management tab
different I guess to the classic system
is that your email management only
relies on your distribution list so you
have to create a number of different
lists to send emails out and so you
the only other ways through that is
individually to remember this is another
name up that way so you then have your
campaign management so very similar you
can see the name of your campaign when
it was sent who it was sent to from
email as well as a number of statistics
diamond-hard balance of balances and so
forth as well we then have your portal
settings so this is the front end that
can design for your members so in the
first instance we've got the title that
usually appears in this little tab up
here of what you're what you're calling
your membership portal whether you're
accepting registration so you switch
that on if you're letting people
register online or pay online and then
the relevant URL link for your portal in
the Welcome tab is the information that
you're going to place on the first
screen that your members see when they
go to register using the portal you've
got the ability to add in images to
select a theme and choose whether the
membership number process you're using
and whether you want a confirmation to
pop up on the screen once a person has
registered through the system so just to
show you an example of what the portal
looks like this is our IMG STG portal
there's the ability to add in extra
pages there might be information about
about your actual organization a link to
your website and so forth but the
registration button so for new members
and you've got login button as well if
we return back to the console so here's
section additional pages where you can
add those additional pages as I said
there was about us an ing SVG website
page as well we go to the administration
menu across the top the questions
listing is where you set up your
relevant custom questions so as I
mentioned earlier you are able to set up
as many questions as you would like now
you're not restricted by a format of
question or the number of questions that
you would like to ask your members these
can again be syndicated down from the
national stage association level as well
so always good to see what they are
asking you movers so you're not doubling
up
information but you've got the ability
to ask those different different
questions and then attach them to your
relevant form so a form could be for
your seniors and you're going to ask
them particular questions that you would
ask senior members and you might have a
junior registration form that you have
questions about their parents and
guardians and so forth like that where
they need permission from a person over
18 to it since I'm not fine on the
information so you can now distinguish
different sets of questions by the
member type that gets asked to remember
when they're registering through the
system so that's a brief introduction
into the one sport technology system we
will be having some further webinars as
I mentioned about how you can set up
your registrations your subscriptions
and so forth as well as your shop in the
coming days and weeks so stay tuned for
them and hopefully this has been of
benefit in the meantime
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